Southwest Airline’s Barry Lott and AIXI CEO Cameron Byrd join together to discuss how AI-enabled technology can dramatically improve and inform maintenance troubleshooting. This eight-page case study Lott explains why “knowledge is king” and how tool’s like AIXI’s Intelligent Platform can remove the need for technician and reliability teams to rely on “gut feelings.” There’s a way to use real data that is immediately accessible to fix planes and reduce AOGs.

Read the full case study from Aircraft IT MRO, Q4 2025