Airlines operate in a highly competitive, safety-critical environment, making artificial intelligence an invaluable tool—especially in such data-rich areas as aircraft maintenance and reliability. They excel in logistics, safety, customer service, and travel management—core competencies honed over years of success. AI development, however, falls outside of these priorities. Diverting focus to build an internal AI program can lead to financial strain, delayed adoption, and lost competitive advantage (as seen in other industries).

Read the full editorial — Inside MRO, Aviation Week Magazine.