Airline executives have every reason to be wary of technology vendors bearing promises. Over the past decade, the industry has weathered
countless pitches for transformative solutions that overpromised, underdelivered and left information technology departments cleaning up
expensive messes. And yet, has power. It shapes behavior, inspires hope and opens people to the possibilities.
Artificial intelligence (AI) now stands at a crossroads in aviation maintenance history, caught between the memory of past disappointmentsand the promise of something truly transformative. Many airline leaders want to believe in AI, but belief in the gift of AI, once shaken, is hard to unwrap.
